FAQs
Who can use Auto Posher?
Auto Posher is available to sellers based in the United States, its territories, and Canada.
How do I connect my closet?
We offer two secure ways to connect:
- Username/password (recommended): Similar to how a website naturally logs you out, your connection will naturally expire. By providing your password, we will be able to reconnect on your behalf more easily.
- Passwordless extension: If you're having trouble with your password, or don't feel comfortable providing it, we offer a second, seamless way! Here's how it works:
- Using a computer, open our Chrome extension (opens in a new tab) and click "Add to Chrome"
- From the same computer, log into your Poshmark (opens in a new tab), Mercari (opens in a new tab), or Depop (opens in a new tab) account
- Refresh your Auto Posher Account page (opens in a new tab), and you'll see a "Connect" button instead of a password field
How do I manage my subscription?
To change your subscription, visit the Pricing Page (opens in a new tab) and select your new plan. We'll show you a complete breakdown of any credits and charges before you decide to proceed.
To view your invoices, update your information, or cancel your subscription, please visit your Account page (opens in a new tab) and click on "customer portal". If you decide to cancel, you will still have full access until the end of your billing cycle.
Why does the free trial require a credit card?
We ask for a credit card upfront to ensure your service transitions seamlessly from the free trial to the first paid month, keeping your automatic activities running smoothly without any interruptions.
How does Auto Posher protect my passwords?
Your trust is paramount to us, and we take rigorous steps to encrypt and safeguard all passwords. Rest assured, they're used strictly for intended purposes and are never accessible to anyone, not even our technical team.
Is Auto Posher safe to use?
Absolutely! Auto Posher is fully authorized by eBay and thoughtfully conforms to the guidelines of other platforms. Understanding the common concerns around bots, we've fine-tuned our services to align with platform rules, ensuring activities like sharing on Poshmark occur at a safe pace. Our top priority is to protect your account and ensure the ongoing success of your business, giving you peace of mind when using Auto Posher.